if the Xbox Live status is all green for all services, but the error keeps reoccurring, it’s likely the problem is at your end. So, you can wait a while and check the Xbox Live status at /en-US/xbox-live-status then try again if all services are up and running. If you’re having Xbox Live networking issues, you’re likely to encounter this error. 2] Check Xbox Live status & your Internet/Network connection # If it does, you can proceed with the next solution. To turn off your console, press and hold the Xbox button on the front of the console for approximately 10 seconds.Next, unplug your Xbox from the wall outlet.Wait at least 30-60 seconds and plug your Xbox back into the power outlet.Now, press the Xbox button on the console or the Xbox button on your controller to turn your console back on.Īfterward, see if the error code 0x800701c4 reoccurs on your PC or Xbox console. You may need to hard reboot the PC (this allows you to restart your computer, which is usually done when the operating system or software functions are not responding) or power cycle your Xbox console by following these steps: If your gaming system is experiencing a temporary glitch, a quick solution, in this case, is to restart your PC or restart your Xbox console as the case may be. You can re-enable the culprit software once you have your game downloaded and installed on your computer. Before you proceed, if the error is being triggered on your PC, and you’re behind a VPN/GPN or you have installed any third-party antivirus or firewall, we suggest you temporarily disable this software and see if that solves the problem. If on your Windows 11/10 computer, you get the error code 0x800701c4 when trying to download and install games via the Xbox app, or on your Xbox console, you’re stuck on the Something went wrong error screen with the same error code, then you should see if applying our recommended solutions presented below helps you fix this error on your gaming system. If this happens again, visit /errorhelp and enter the following code: 0x800701c4 Fix Error Code 0x800701c4 on Xbox or PC #

So, if you’re looking for working fixes to this error on your gaming device, continue with the rest of the post.

As reported by affected console and PC gamers alike, this particular error code isn’t listed on the Xbox support site.

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